- Republica Dominicana
- Publicaciones 2013
- Emabjada de USA tiene vacante como Visa Assistant
Emabjada de USA tiene vacante como Visa Assistant
Human Resource Office
U.S. Embassy Santo Domingo
ANNOUNCEMENT NUMBER: 13/14
OPEN TO: All Interested Candidates/All Sources
POSITION: Visa Assistant, FSN-7: FP-7
OPENING DATE: July 19, 2013
CLOSING DATE: July 29, 2013
WORK HOURS: Full-time; 40 hours/week
SALARY: Ordinarily Resident (OR): RD$455,966 p.a. (starting salary)
** (USEFM) Not-Ordinarily Resident (NOR): US$39,994 p.a. (starting salary)
** (MOH) Not-Ordinarily Resident (NOR): US$34,324 (starting salary)
** (This pay is only for Eligible Family Members who are eligible for employment under the
American USG pay plan)
ALL ORDINARILY RESIDENT (OR) APPLICANTS (See Appendix A) MUST HAVE THE
REQUIRED WORK AND/OR RESIDENCY PERMITS TO BE ELIGIBLE FOR
The U.S. Consulate in Santo Domingo is seeking an individual for the position of Visa Assistant
in the Consular Section.
BASIC FUNCTION OF POSITION
The incumbent serves as visa assistant in the Non-Immigrant Visa Section (NIV). Directly
supervised by FSN-10 Visa Assistant. The incumbent works to provide the full range of nonimmigrant visa services to approximately 100,000 visa applicants on a yearly basis. Receives
for intake at the visa window first time visa applicants, revalidations and official visa requests.
Provides information related to non-immigrant visa issues. Performs all aspects of MRV
processing. Translates from English to Spanish when necessary. Assists in training newcomers.
Performs other duties as required by supervisor including back up of other NIV personnel.
A copy of the complete position description listing all duties and responsibilities is available in
the Human Resources Office. Contact: Sofia Dominguez – phone 809-731-4288.
All applicants must address each selection criterion detailed below with specific and
comprehensive information supporting each item.
1. High School diploma or equivalent and a minimum of two years post-secondary education
2. Must have a minimum of two years’ experience working with the general public, answering
questions and advising customers regarding procedure and must have a minimum of two years’
experience working in an office or business are required.2
3. English level IV (fluent) writing/speaking/reading, Spanish level IV (fluent)
(speaking/reading/writing) is required.
The Office of Human Resources will contact for testing purposes ONLY those applicants
that meet all other requirements).
4. Computer software programs (Microsoft Word, Excel) knowledge is required. Knowledge of
telephone etiquette and procedures, knowledge on how to use office equipment, general
knowledge of the local culture Dominican civil documents is necessary, ability to operate a wide
range of office technology are required.
5. Typing level I (up to 30 w.p.m.), knowledge of basic arithmetic is required.
6. Good interpersonal skills, ability to work under pressure in a fast and informal work
environment within specific time constraints. Be able to work as a team member sharing the
responsibility and been cooperative with all the team members. Incumbent should have good
communication skills, be detail oriented, and be adaptable to changing situations. Good
customer services, ability to work with the general public being polite and maintaining tact and
good judgment. Ability to deal patiently with problems and complaints and to remain courteous
when faced with difficult or angry people is critical. Problem solving skills and good judgment in
cases that needs to be referred to the immediate supervisor are essential is required.
ADDITIONAL SELECTION CRITERIA THAT MAY AFFECT THE FINAL HIRING DECISION
INCLUDE BUT ARE NOT LIMITED TO: NEPOTISM, BUDGET, CONTINUITY IN THE
POSITION, STAFFING GAPS, AND/OR THE NEED FOR THE APPLICANT TO HAVE A
When fully qualified, U.S. Citizen Eligible Family Members (USEFMs) and U.S. Veterans are
given preference. Therefore, it is essential that the candidate specifically address the required
qualifications above in the application.
ADDITIONAL SELECTION CRITERIA
1. Management will consider nepotism/conflict of interest, budget, and residency status in
determining successful candidacy.
2. Current employees serving a probationary period are not eligible to apply.
3. Current Ordinarily Resident employees with an Overall Summary Rating of Needs
Improvement or Unsatisfactory on their most recent Employee Performance Report are not
eligible to apply.
4. Currently employed U.S. Citizen EFMs who hold a Family Member Appointment (FMA) are
ineligible to apply for advertised positions within the first 90 calendar days of their employment.
5. Currently employed NORs hired under a Personal Services Agreement (PSA) are ineligible to
apply for advertised positions within the first 90 calendar days of their employment unless
currently hired into a position with a When Actually Employed (WAE) work schedule.3
6. The candidate must be able to obtain and hold an unclassified security clearance.
Interested candidates for this position must submit the following for consideration of the
1. Universal Application for Employment as a Locally Employed Staff or Family
Member (DS-174); or
2. A current resume or curriculum vitae that provides the same information found on
the UAE (see Appendix B); or
3. A combination of both; i.e. Sections 1 -24 of the UAE along with a listing of the
applicant’s work experience attached as a separate sheet; plus
4. Candidates who claim U.S. Veterans preference must provide a copy of their Form
DD-214 with their application. Candidates who claim conditional U.S. Veterans
preference must submit documentation confirming eligibility for a conditional
preference in hiring with their application.
5. Any other documentation (e.g., essays, certificates, awards) that addresses the
qualification requirements of the position as listed above.
SUBMIT APPLICATION TO
Human Resources Office
Attention: Sofia Dominguez
POINT OF CONTACT
Name: Sofia Dominguez
CLOSING DATE FOR THIS POSITION: July 29, 2013
The U.S. Mission in Santo Domingo provides equal opportunity and fair and equitable treatment
in employment to all people without regard to race, color, religion, sex, national origin, age,
disability, political affiliation, marital status, or sexual orientation. The Department of State also
strives to achieve equal employment opportunity in all personnel operations through continuing
diversity enhancement programs.
The EEO complaint procedure is not available to individuals who believe they have been denied
equal opportunity based upon marital status or political affiliation. Individuals with such
complaints should avail themselves of the appropriate grievance procedures, remedies for
prohibited personnel practices, and/or courts for relief.
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