We are looking for Staffing Agents
Hello there !
We are looking for a Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively manipulating the IT staffing process.
Manage large amounts of outbound calls and emails in a timely manner
Learn aspects and core basics of the IT world.
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
Seize opportunities to place potential contractors.
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our center database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets
Previous experience in a customer support role preferably a sales representative
Strong phone and verbal communication skills along with active listening
Able to understand the IT staffing process
Fluent in writing and speaking english
Familiarity with CRM systems and practices
Customer focus and adaptability to different personality types
Ability to multi-task, set priorities and manage time effectively
Bachelor's degree preferred.
9:00 AM to 6PM Mon-Fri.
175 pesos/hour + $US350 commission on every placement
Santiago, Dominican Republic
If interested send resume