Alorica Churchill hiring Customer Care Representative

26 Abr 2017 15:14 - 26 Abr 2017 19:20 #45752 por OscarS1411
OscarS1411 Publicó: Alorica Churchill hiring Customer Care Representative
Description:
Alorica Churchill is hiring Customer Services Representative:
•With the ability to make independent decisions based on established guidelines Ability to effectively handle complex technical customer issues in an independent, timely and efficient manner while maintaining quality standards for customer satisfaction
• Provide quality customer service while demonstrating the ability to effectively troubleshoot and resolve advanced technical inquiries
• Must be able to prioritize work, manage time effectively and work successfully in a fast paced, multi-faceted environment
• Must be able to adhere to an assigned work schedule, must be dependable and punctual
• Will acquire and retain multiple product range knowledge
• Product training will be provided to cover simple troubleshooting and policies for products not currently handled in Alorica To include: DVD, HTS, Camera, Camcorder
• High level aptitude in written communication, written conversational and English comprehension skills
• Be capable of working independently with minimal Supervision.
• Be able to type more than 35 WPM
• Other duties as assigned

Requirements:
•Availability to work at night
•Ability to work with cellphones and tablets
•High School Diploma/ GED
• Preference will be given to individuals with retail or contact center
• Associates degree in a related field preferred, or equivalent work experience
• Ability to diagnose and troubleshoot for apps on Cellphones and Tablets
• Exceptional communication skills (verbal and written)
• Negotiation and decision making skills
• Self-motivated, creative, flexible, willing to take initiative, be accountable, and able to effectively handle multiple tasks at one time
• Ability to work a flexible schedule, including weekends and holidays

Must
• High school diploma
• Dominican ID
• Advanced English

Benefits
- Sign on bonus
- Onsite FREE daycare
- Best door to door transportation
- Meal subsidy
- Growth opportunity
- Private infirmary
- Best city locatio

Location:
Santo Domingo, Dominican Republic

How to apply?
Please use the following button in order to send your resume:

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