Inbound Customer Service and Sales

23 Ago 2017 12:17 - 23 Ago 2017 13:27 #53110 por Recruiting
Recruiting Publicó: Inbound Customer Service and Sales
Inbound Customer Service and Sales Representative

If you are a motivated and persuasive individual and you are interested in a rewarding new career in customer care and sales, join the Talk2Rep team! We are looking for Inbound Customer Service and Sales Representatives to interface with customers via inbound phone calls for the purpose of providing excellent customer service and up selling of additional products and services. One of your primary focuses as an Inbound Customer Service and Sales Representative will be to either retain or re-establish relationships with our clients’ existing customers and to acquire new customers

Duties and Responsibilities:
Assist inbound callers for a utility provider with various customer services including, but not limited to, payment processing and customer/prospect inquiries.
Sell products and services on inbound customer/prospect inquiry calls. Incoming calls will require up-sales and/or cross selling of additional products and services.
Quickly and accurately answer product questions with full knowledge of features and benefits of products and services.
Maintain a high quality monitoring score.
Consistently meets established program requirements and goals.

Skills and Specifications:
Ability to type at least 25 WPM with 0 errors
Ability to work independently researching information via the software provided.
Customer Service skills a MUST!
Inbound sales experience a PLUS!
Outstanding spelling, grammar, and communication skills a MUST!
Excellent communication skills
Ability to multi-task
Detail oriented

Education and Qualifications:
High school diploma from an accredited institution
General Education Degree

Location:
Avenida Tiradentes Esq. Licenciado Carlos Sanchez Torre Cristal 4to piso Talk2rep Tel. 829-954-1659. We're open Mon - Fri from 9am - 5pm

How to apply?
chk.tbe.taleo.net/chk05/ats/careers/requisition.jsp?org=TALK2REP&cws=1&rid=130
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