Customer Service Representative, Job Offer

16 Oct 2015 14:10 - 16 Oct 2015 16:06 #21775 por DomLarfik
Job Position
Customer Service Representative

Description
We are seeking positive and enthusiastic candidates for full-time and part-time employment for Customer Service Representatives in a fast-paced call center environment.
The role of a Customer Service Representative is to handle inbound calls and answer all customer inquiries, book reservations, process payments, sell additional services, assess account discrepancies and assist customers in planning their vacation while maintaining company standards of excellent customer service.
Candidates must possess a strong work ethic, and have a team player mentality. Candidates must maintain a high level of professionalism and respectful attitude with all contacts, both internal and external. Successful agents demonstrate a high sense of urgency while remaining enthusiastic, possess good listening skills, and have the ability to ask questions and identify problems. Candidates must have a flexible schedule and able to work evenings and weekends. We offer a new state of the art call center in a family-oriented and friendly atmosphere. Opportunity for advancement is available based on performance and adherence to standards. Professionalism with all contacts, both internal and external and treat individuals with respect.

Requirements
Proactive
Multitask
Service Oriented
Graduates of careers : Business Administration , Accounting , Finance
High English proficiency
Computer Skills
Navigation- (advance)
Oral and written communications skills
Experiences : collections, cash management, banking and customer service
Ability to work under pressure
De 23 a 40 años de edad (Preferible)

Indispensable
Nivel académico de Diplomado, Licenciatura
2 ó más años de experiencia
Inglés: dominio del idioma (nativo ó 2do. idioma)
Otros: Ingles (Nativo o 2do Idioma)
Requiere residencia actual en Santiago, República Dominicana

Questions
English Level from 1 to 10?
Years of experience in customer service?
Can you work on a rotating schedule?
Do you live in Santiago?

Contrato
Indefinido / Fijo

Jornada
Completa

Horario
9:00am - 9:00pm (Rotativo)

Salario
RD$21,000.00

Beneficios
Overtime, commissions , insurance, food allowance, transportation after 9:00pm and others.

City
Santiago

Country
Dominican Republic

PLEASE, IF YOU DO NOT SPEAK OR WRITE ENGLISH IN A VERY HIGH LEVEL, DO NOT APPLY.
THIS VACANCY IS IN SANTIAGO DE LOS CABALLEROS, DOMINICAN REPUBLIC.



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