× Santo Domingo

Customer Service Representative (type 30 wpm)

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23 May 2019 13:39 - 23 May 2019 15:05 #77993 por Veltrexrd
Position:
Customer Service Representative

Ciudad
Santo Domingo

País
República Dominicana

Descripción
Candidates must possess a strong work ethic and have a team player mentality. Candidates must maintain a high level of professionalism and respectful attitude with all contacts, both internal and external. Successful agents demonstrate a high sense of urgency while remaining enthusiastic, possess good listening skills, and have the ability to ask questions and identify problems. Candidates must have a flexible schedule and able to work evenings and weekends. GBS International Inc., offers a friendly and family-oriented atmosphere. Opportunity for advancement is available based on performance and adherence to standards.

PRIMARY RESPONSIBILITIES
1.Taking incoming and make outgoing calls throughout entire shift
2. Meet company standards for customer service skills, phone etiquette, and other requirements
3. Build rapport with customers by greeting them in a courteous, friendly, and professional manner using procedures learned during new-hire training
4. Cope with stressed, angry and confused customers or callers
5. Communicate effectively with individuals/teams in the program to ensure high quality and timely expedition of customer requests.
6. Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity.

Requisitos
1. Experience with Web Browsers, Microsoft Office
2.The ability to type 30 wpm
5.Previous phone experience preferred
6.Possess outstanding professional verbal and written communication skills
7.Basic arithmetic skills a must.

PLUS:
Foreign languages such as Portuguese and French

Indispensable
• Nivel académico de Estudiante Universitario
• Inglés: dominio del idioma (nativo ó 2do. idioma)

Contrato
Indefinido / Fijo

Jornada
Completa

Horario
Lunes a Sábados de 12PM a 9PM y Domingos de 9AM a 6PM con dos días libres a la semana

Salario
160 p/h

Desglose
El salario es fijo en su mayor parte y tiene una parte menor que es variable

Beneficios:
Incentivo
Seguro Complementario
Bono por referido
Transporte nocturno puerta a puerta
Buen ambiente
Bono de Cumpleaños
Descuentos en Resort
Entre otros

How to apply?
Apply from Chiripas.com, use the green button to send your resume and the blue one if you need to create one:
Send Resume Create Resume
Última Edición: 23 May 2019 15:05 por moderador.

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