× Santo Domingo

Customer Service Representative Travel / Vacation

23 May 2019 13:53 - 23 May 2019 15:15 #77995 por Anabellesoliman
Customer Service Representative (Travel / Vacation)

Área principal

Otras áreas
Atención al Cliente, Marketing, Turismo, Hostelería

Santo Domingo

República Dominicana

Candidates must possess a strong work ethic, and have a team player mentality. Candidates must maintain a high level of professionalism and respectful attitude with all contacts, both internal and external. Successful agents demonstrate a high sense of urgency while remaining enthusiastic, possess good listening skills, and have the ability to ask questions and identify problems. Candidates must have a flexible schedule and able to work evenings and weekends. GBS International Inc., offers a friendly and family-oriented atmosphere. Opportunity for advancement is available based on performance and adherence to standards.

1.Taking incoming and make outgoing calls throughout entire shift
2. Meet company standards for customer service skills, phone etiquette, and other requirements
3. Build rapport with customers by greeting them in a courteous, friendly, and professional manner using procedures learned during new-hire training
4. Cope with stressed, angry and confused customers or callers
5. Communicate effectively with individuals/teams in the program to ensure high quality and timely expedition of customer requests.
6. Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity.

1. Experience with Web Browsers, Microsoft Office
2.The ability to type 30 wpm
5.Previous phone experience preferred
6.Possess outstanding professional verbal and written communication skills
7.Basic arithmetic skills a must.

Foreign languages such as Portuguese and French

• Nivel académico de Estudiante Universitario
• Inglés: dominio del idioma (nativo o 2do. idioma)
• Otros: French and Portuguese

Indefinido / Fijo


Lunes a Sábados de 12PM a 9PM y Domingos de 9AM a 6PM con dos días libres a la semana

160 p/h

El salario es fijo en su mayor parte y tiene una parte menor que es variable

Seguro Complementario
Bono por referido
Transporte nocturno puerta a puerta
Buen ambiente
Bono de Cumpleaños
Descuentos en Resort
Entre otros

How to apply?
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