× Santo Domingo

$30,000 Hiring Bonus - Technical Support Rep.

07 Feb 2019 10:52 - 07 Feb 2019 18:25 #73948 por ABONETTI
Ability to make independent decisions based on established guidelines
Ability to effectively handle complex technical customer issues in an independent, timely and efficient manner while maintaining quality standards for customer satisfaction
Provide quality customer service while demonstrating the ability to effectively troubleshoot and resolve advanced technical inquiries
Must be able to prioritize work, manage time effectively and work successfully in a fast paced, multi-faceted environment
Must be able to adhere to an assigned work schedule, must be dependable and punctual
Will acquire and retain multiple product range knowledge
Responsible for answering incoming emails and offering troubleshooting links/guides/directions on all products
High level aptitude in written communication, written conversational and English comprehension skills
Be capable of working independently with minimal Supervision.
Be able to type more than 35 WPM
Other duties as assigned

Nombre del puesto:
Technical Support / Customer Service Representative

High School Diploma/ GED
Preference will be given to individuals with retail or contact center
Associates degree in a related field preferred, or equivalent work experience
Minimum of 12 months of customer service experience with a strong emphasis on technical product knowledge is preferred
Ability to diagnose and troubleshoot Televisions and Home Appliances
Exceptional communication skills (verbal and written)
Negotiation and decision making skills
Self-motivated, creative, flexible, willing to take initiative, be accountable, and able to effectively handle multiple tasks at one time
Ability to work a flexible schedule, including weekends and holidays


Mayor de 18 años

Nombre de la empresa:

Actividad de la empresa:

Tipo de Contrato:

Tiempo completo

Horario de trabajo:
Mid Shift / Night Shift

Salario Mensual RD$:

Detalles sobre el salario:
$150.00 P/H and up

A discutir en la entrevista

República Dominicana

Santo Domingo

Distrito Nacional

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