Collections Agent Customer Service Representative

18 Oct 2018 09:22 - 18 Oct 2018 11:08 #69243 por Anabellesoliman
Descripción:
Veltrex, is seeking positive and enthusiastic candidates for employment as a Collections Member Service Representative in a fast-paced customer service environment. The role of a Collections agent is to handle inbound calls and answer all customer inquiries, to attempt to bring resolution to unpaid accounts and escalated issues with advanced level of expertise while maintaining company standards of excellent customer service.
Candidates must possess a strong work ethic, and have a team player mentality. Candidates must maintain a high level of professionalism and respectful attitude with all contacts, both internal and external. Successful agents demonstrate a high sense of urgency while remaining enthusiastic, possess good listening skills, and have the ability to ask questions and identify problems. Candidates must have a flexible schedule and able to work evenings and weekends. GBS International Inc., offers a friendly and family-oriented atmosphere. Opportunity for advancement is available based on performance and adherence to standards.

Nombre del puesto:
Collections Agent Customer Service Representative

Provincia:
Santo Domingo

País:
República Dominicana

Responsibilities:
- Communicate with debtors by telephone and written correspondence to attempt to bring resolution to unpaid accounts and escalated issues with advanced level of expertise.
- Make outgoing calls to inform members regarding past due balances.
- Provide assistance to members regarding fees owed.
- Create and maintain analysis of accounts receivables and their aging
- Provide thorough, efficient, and accurate account updates on computer files for each call made.
- Knowledge, understanding, and compliance with GBS Internationals policies and procedures.
- Communicate with debtors by telephone and written correspondence to attempt to bring resolution to unpaid accounts and escalated issues with advanced level of expertise.
- Perform other duties as assigned by management.

How to apply?
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Última Edición: 18 Oct 2018 11:08 por moderador.

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